Responsible Gaming
at 96phn
At 96phn, we believe gaming should always be fun — never a source of stress or harm. As a PAGCOR-licensed platform, we are committed to giving every Filipino player the tools, information, and support they need to play within their means and stay in control.
Our Responsible Gaming Commitments
96phn takes responsible gaming seriously. These six pillars guide how we protect every player on our platform — from first registration to every session in between.
Strict 21+ Age Policy
No one under 21 years old may register or play on 96phn. Every account goes through age verification as part of our KYC process, in full compliance with Philippine law and PAGCOR regulations.
Deposit & Spending Limits
Players can set daily, weekly, or monthly deposit limits directly from their account settings. Once a limit is set, it takes effect immediately and cannot be increased until a mandatory cooling-off period has passed.
Self-Exclusion Tools
If you feel gaming is getting out of hand, you can self-exclude from 96phn for a period of your choosing — from 30 days to permanent exclusion. During exclusion, your account is fully suspended with no promotional contact.
Session Time Reminders
96phn lets you set session duration reminders so you always know how long you have been playing. When your chosen time limit is reached, you will receive a clear on-screen notification before continuing.
Reality Check Prompts
Periodic reality check notifications remind you of your current session balance, total wagers, and time elapsed. These prompts are designed to help you stay aware of your gaming activity at all times.
Dedicated Support Team
Our responsible gaming support team is available 24/7 to assist players who have concerns about their gaming habits. All conversations are treated with complete confidentiality and without judgment.
PAGCOR Regulation & Resources
96phn operates under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) — the government authority that regulates all legal gaming activity in the Philippines. Our responsible gaming framework is built to meet and exceed PAGCOR's player protection standards.
PAGCOR provides independent resources for players who may be experiencing gambling-related difficulties. These include counselling referrals, self-exclusion coordination across licensed operators, and public education campaigns on problem gambling prevention.
Filipino players are encouraged to visit pagcor.ph for more information on PAGCOR's responsible gaming programs. You can also reach out directly to national mental health and addiction support services available across Metro Manila, Cebu, Davao, Quezon City, and other major cities.
Your Player Protection Toolkit
Every tool below is available free of charge inside your 96phn account settings. You are always in control — use these features anytime, at your own pace.
Deposit Limits
Set a maximum amount you can deposit over a 24-hour, 7-day, or 30-day period. Reducing your limit takes effect instantly. Increasing it requires a 7-day waiting period — giving you time to reflect.
Available in Account SettingsLoss Limits
Cap the total amount you are willing to lose in a given period. Once your loss limit is reached, further wagering is automatically paused until the limit period resets — keeping you protected.
Daily / Weekly / MonthlySession Time Limits
Decide in advance how long each gaming session should last. 96phn will remind you when your session time is up, and you can choose to stop or extend with full awareness of how long you have been playing.
Custom Time AlertsCool-Off Period
Need a short break? A cool-off period temporarily suspends your account for 24 hours, 7 days, or 30 days. During this time you cannot log in, deposit, or wager — and you will receive no promotional messages.
Takes Effect ImmediatelySelf-Exclusion
For a longer break, self-exclusion suspends your account for 6 months, 1 year, 5 years, or permanently. 96phn will also flag your details to prevent re-registration during the exclusion period across our platform.
6 Months to PermanentGaming History & Statements
Access a full, transparent record of your deposits, withdrawals, wagers, wins, and losses at any time. Reviewing your gaming history in peso (₱) amounts is a healthy habit that keeps spending in perspective.
Full Transaction HistoryHow to Self-Exclude on 96phn
Self-exclusion is one of the most powerful tools available to any 96phn player. It is completely free, takes effect immediately, and our support team is here to guide you through every step of the process.
Log In to Your 96phn Account
Visit 96phn.net and log in using your registered email address and password. Make sure you are accessing your personal account, not a shared device.
Go to Account Settings
Click on your profile icon in the top-right corner of the screen and select "Account Settings" from the dropdown menu to access your player preferences.
Select "Responsible Gaming"
Inside Account Settings, locate the "Responsible Gaming" section. Here you will find all available player protection tools including self-exclusion, deposit limits, and cool-off periods.
Choose Your Exclusion Period
Select the duration that is right for you — 6 months, 1 year, 5 years, or permanent. Read the on-screen information carefully before confirming, as exclusions cannot be reversed before the period ends.
Confirm and Receive Acknowledgement
After confirming your selection, your account will be suspended immediately. You will receive an email confirmation at your registered address. Any pending withdrawals will be processed normally.
Know the Warning Signs
Problem gambling can affect anyone. Recognising the early warning signs in yourself or someone close to you is the first step toward getting help. Here are eight signs to watch for.
Chasing Losses
Continuing to play in an attempt to win back money you have already lost — often increasing bet sizes in the process — is one of the most common signs of problem gambling.
Gambling More Than You Can Afford
Using money earmarked for rent, utilities, groceries, or other essential expenses to fund your gaming sessions is a serious red flag that should not be ignored.
Hiding Your Gaming Activity
Feeling the need to hide how much time or money you spend gambling from family members, friends, or colleagues in Makati, Cebu, or anywhere in the Philippines is a clear warning sign.
Unable to Stop or Cut Back
Making repeated unsuccessful attempts to reduce or stop gambling, or feeling restless and irritable when trying to cut down, suggests a loss of control over gaming behaviour.
Neglecting Responsibilities
Missing work, neglecting family duties, or withdrawing from social activities in order to spend more time gambling indicates that gaming has become a harmful priority.
Borrowing Money to Gamble
Taking out loans, borrowing from friends or family, or using credit to fund gambling activity is a financially dangerous pattern that requires immediate attention.
Gambling as an Escape
Using gaming as the primary way to cope with stress, anxiety, loneliness, or depression rather than as a form of entertainment can lead to dependency over time.
Obsessive Thinking About Gambling
Spending significant amounts of time thinking about past gaming sessions, planning future bets, or constantly looking for ways to get more money to play is a psychological warning sign.
Quick Self-Assessment
Ask yourself these questions honestly. If you answer "yes" to two or more, we strongly encourage you to reach out to our support team or use our self-exclusion tools.
Am I Gaming Responsibly?
Honest answers only — this is for your benefit, not ours.
Play Smart. Play Safe. Play at 96phn.
96phn is the responsible choice for Filipino players who want real entertainment within real limits. Whether you enjoy slots, bingo, live casino, or sports betting, our platform is built around your safety and enjoyment — with PAGCOR oversight and free player protection tools always at your fingertips. Must be 21 or older to register.